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Transfers in Barcelona

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

670

128

Type of traveler

Person traveling alone (63)

Couple (65)

Group of friends (55)

Family with small children (29)

Family with adolescent children (49)

10/Nov/2019

Parvez Buhariwalla

Mumbai, India

Our transfer from Barcelona airport to hotel was very smooth. We met Driver Mr. Khan in arrival who took us to the vehicle without any hassles. We reached our Ibis Hotel safely and comfortably.

I travelled with teenagers

31/Oct/2019

Rebecca Madrinan

Northridge, California , United States Minor Outlying Islands

The driver did not wait for us. When I called the person I talked to told me that there is only a 45 minute wait. I told him that I did not see that rule when I booked. We had to go through immigration and get our baggage so we should have been given more time. So I would like to get a refund of my money or I should dispute it with my credit card company to get my money back.

Customer service is already dealing with this incident. We are sorry that the experience was not as expected.

I travelled with friends

10/Oct/2019

Shaun Garratt

Bridgend, United Kingdom

I travelled with friends

7/Oct/2019

Shaun Garratt

Bridgend , United Kingdom

I travelled with friends

24/Sep/2019

Anonymous

United States

19/Sep/2019

Ekaterina

Rostov-on-don, Russia

taxi was 40 minutes late! and we went on a plane 5 minutes before departure! almost missed the flight! terribly nervous

We apologize for the delay in the pick up. We are going to manage this case with our partner to apply the appropriate measures so that it will not happen again.

I travelled with friends

12/Sep/2019

Ekaterina

Rostov-on-don, Russia

uncomfortably organized. The remaining drivers meet passengers with signs at the exit of the terminal. Our driver is not allowed to get out of the car, he was waiting somewhere in the parking lot in the car. The driver search took about 30 minutes. I had to call the manager, wait on the street. The trip itself was comfortable.

The driver should have been waiting for you in the arrival lounge with a sign with your name on it, we apologize if he wasn't. We have sent this message to our partner to try to improve the service.

I travelled with friends

28/Aug/2019

Anonymous

United States

10/Aug/2019

Anonymous

Canada

4/Aug/2019

Anonymous

San Francisco , United States Minor Outlying Islands

I travelled with friends

1/Aug/2019

Ivette Gutierrez

Miami, United States

Driver did not show up! Many calls to supplier, no answer and Civitatis was not helpful in this situation,

We are very sorry for the inconveniences this matter may have caused. We have applied the measures so that it will not happen again. The refund has been applied.

I travelled with my partner

10/Jul/2019

Anonymous

Puerto Rico

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